Frequently Asked Questions

Everything you need to know about your order and our latest drops.

How long does shipping take?

Please allow 5-10 business days for order processing during peak drop periods. Once shipped, domestic delivery typically takes 3-5 business days, while international shipping varies by destination.

What is your return policy?

All sales are final. Due to the limited nature of our releases, we do not offer returns, exchanges, or cancellations once an order has been placed.

Can I change my shipping address after ordering?

Address changes must be requested within 1 hour of purchase. We cannot guarantee changes once the fulfillment process has begun.

Do you restock sold-out items?

Most of our items are limited edition and will not be restocked once they are sold out. We recommend following our social media channels for updates on future releases.

Are customs fees included in international orders?

No, international customers are responsible for all customs duties, taxes, and fees imposed by their respective countries upon delivery.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.